So, you just got done with your closed door meeting on Monday morning with your IT department. You asked a simple question, “Does anybody have any new creative ways to cut cost people?” You get the same mundane answers but nothing with grit or of any real substance. Then you come across this article and go, “Wow! what have I been missing?” The answer is simple, more and more companies are outsourcing their wireless management.
So why do companies outsource in the first place? To make their organization more efficient and drive down the overall cost of doing business. If you think of your company as a baseball team. Do you want your organization to be the equivalent of the Chicago Cubs or the American League All-star team? You want the best players at their given position. Much like you want every department in your organization to be a specialist in that field. So is your team a specialist in the world of wireless management? In most cases your answer is, no. Why? Cause you do not pay them to spend all day becoming experts in wireless management. You don’t send them to seminars across the country or have them attend trade shows to gain knowledge. Most of your so called IT managers, office managers, or procurement heads are getting their information from directly from their contact at your wireless provider. And what are all wireless providers in business to do? Make money, just like every other company.
So what’s the next step?
First, find a reputable company that has a no up front contract and a solid base of current clients. After looking at several companies make sure they offer a no obligation, free, analysis of your current services and will report to you if they can create savings before entering into any agreements. Most companies will see a cost savings of more than 35% off their annual wireless spend for their current clients without requiring them to switch providers or reduce usage.
However, there is more then just optimizing your wireless plans. What about:
- Administrative Support for custom business rules/work flow, specific SLA requirements, or specialized VIP processes
- Dedicated Help Desk to support multi-tiered approvals, first call resolution, or multiple layers of support
- Monthly Analysis which includes: detail auditing capabilities, proprietary analysis software, resolve billing issues, and create ongoing savings through feature, zero use, and unknown owner controls
- Customized Reporting to provide visibility across the organization into usage and behavior, fully integrate with HR and Accounting, and consolidate billing solutions
- Specialized Consulting for RFP and contract negotiations, development of wireless policies, mobile device management solutions (MDM), Mobile Desktop Applications, and on-site support solutions.
Now here’s the best news! It is a no-brainer to add a Wireless Expense Management firm to your team because the cost of their services is always less then the amount the save your company . Creating a huge ROI for your company. Now that is why you should look into outsourcing your wireless management.
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